Privacy Policy


  1. General Information
    1. Objective and Responsibility
    2. Legal Bases
    3. Data Subject Rights
    4. Data Erasure and Duration of Storage
    5. Security of Processing
    6. Transfer of Data to Third Parties, Subcontractors and Third Party Providers
  2. Concrete Data Processing
    1. Collection of Information on the Use of the Online Service
    2. Links to other websites
  3. Cookie-Policy
    1. General Information
    2. Objection Options
    3. Changes to the Data Privacy Policy
  1. General Information
    1. Objective and Responsibility
      1. This Data Privacy Statement is to inform you about the nature, scope and purpose of the processing of personal data related to our online service and the related websites, features and contents (hereinafter collectively referred to as "online service" or "website").
      2. The online service is provided by Gebr. Heinemann SE & Co. KG (Koreastraße 3 - 5, 20457 Hamburg) – hereinafter referred to as HEINEMANN, "provider", "we" or "us" - who is also legally responsible under the data protection law.
      3. Our online service is hosted by PragueBest s.r.o. (Vítkova 32, 186 00 Praha 8, Karlín, Czech Republic).
      4. Our Data Protection Officer is: Sven Meyzis - IT.DS Beratung (Tel. 0049 40-21091514 / E-Mail:
      5. The term "user" encompasses all customers, interested people, employees and visitors of our online service.
    2. Data Subject Rights

      You have the following rights with regards to the processing of your data through us:

      1. The right to lodge a complaint with a supervisory authority in accordance with Article 13 paragraph 2 (d) GDPR and Article 14 paragraph 2 (e) GDPR.
      2. Right of access in accordance with Article 15 GDPR
      3. Right to rectification in accordance with Article 16 GDPR
      4. Right to erasure („right to be forgotten“) in accordance with Article 17 GDPR
      5. Right to restriction of processing in accordance with Article 18 GDPR
      6. Right to data portability in accordance with Article 20 GDPR
      7. Right to objection in accordance with Article 21 GDPR

        Notice: Users may object to the processing of their personal data in accordance with legal allowances at any time with effect for the future. The objection may in particular be made against processing for the purposes of direct marketing.

      Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

    3. Data Erasure and Duration of Storage

      The personal data of the data subject will be erased or blocked as soon as the purpose of the storage is inapplicable. Storage of data beyond that may occur if such storage is required by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or erasure of data also takes place when a retention period mandated by the standards mentioned expires, unless the continued storage of data is required for the conclusion of a contract or the fulfilment of contractual obligations.

    4. Security of Processing
      1. We have implemented appropriate and state-of-the-art technical and organisational security measures (TOMs). Thus, the data that is processed by us is protected against accidental or intentional manipulation, loss, destruction and unauthorized access.
      2. These security measures include in particular the encrypted transfer of data between your browser and our server.
    5. Transfer of Data to Third Parties, Subcontractors and Third Party Providers
      1. A transfer of personal data to third parties only occurs within the framework of legal requirements. We only disclose personal data of users to third parties, if this is required e.g. for billing purposes or other purposes, if the disclosure is necessary to ensure the fulfilment of contractual obligations towards the users.
      2. If we engage subcontractors for our online service, we have made appropriate contractual arrangements as well as adequate technical and organizational measures with these companies.
      3. If we use content, tools or other means from other companies (hereinafter collectively referred to as "third party providers") whose registered offices are located in a third country, it is assumed that a transfer of data to the home countries of these third party providers occurs. The transfer of personal data to third countries takes place exclusively only, if an adequate level of data protection, the user's consent or another legal permission is present.
  2. Concrete Data Processing
    1. Collection of Information on the Use of the Online Service
      1. When using our online-service, information may be transferred automatically from the browser of the user to us; this information includes the name of the accessed website, file, date and time of the access, amount of data transferred, notification about successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
      2. The processing of this information takes place based on legitimate interests in accordance with Article 6 paragraph 1 (f) GDPR (e.g. to optimize the online service) as well as to ensure the security of processing in accordance with Article 5 paragraph 1 (f) GDPR (e.g. for the defence and clarification purposes of cyberattacks)
      3. This information will be automatically deleted 30 days after the termination of the connection, unless any other retention periods require otherwise.
      4. The collection of the data and the storage of the data in log files is essential for the provision of the online service. Therefore users are not entitled to the options of erasure, objection or correction.
  3. Changes to the Data Privacy Policy
    1. We reserve the right to change this Data Privacy Policy with regards to the data processing, in order to adapt it to changed legal situations, to changes of the online service or of the data processing.
    2. If users' consents are required or if elements of the Data Privacy Policy contain provisions in regards to the contractual relationship with the users, the changes will only be made with the consent of the users.
    3. Users are requested to keep themselves informed about the content of this Data Privacy Policy on a regular basis.

Version: 09.09.2018